iPhone App Review: iHubz Air it Out

iPhone App Review: iHubz Air it Out

July 19th, 2012 by

We’ve all had bad travel experiences and then toyed with the notion of complaining to the airline. I would suspect that most people get caught up in the hectic circus of getting settled in (whether at the hotel or back at home), and decide it’s just not worth the trouble to complain. Or maybe you’ve actually had a GOOD airline experience and want to send them an “atta boy” letter, but can’t seem to bring yourself to care enough to find out how to contact them?

iHubz new app Air It Out puts the top 50 world airlines and top 25 US airlines at your fingertips. You don’t just get their contact info, you get an app that lets you select the airline, fill out a form, and shoot off your feedback in three easy steps.

How It Works

The Air It Out app (which also has a companion website) first shows you the list of the 50 top world airlines. You can also select from just the top 25 US airlines, but either way you simply select the airline’s logo and you’re taking to the feedback form. Select either the “compliment” or “complaint” radio button, enter the details of your issue (pulled from a series of handy drop-down menus in each of the major flight categories) and some comments, then submit the form. You’re done!

You can also search the airline database, or submit to add a new airline if the one you fly is not listed.

Pros And Cons

The Air It Out app is overall a terrific idea that is well executed. Having every major airline at your fingertips is a great way to ensure that you don’t forget to air that grievance or award those kudos, right in the moment you experience them if you’d like. The app’s design and usage is simple and uncluttered by unnecessary frills, letting you submit feedback quickly and easily. It’s also great that the developers thought to include an airline submission form, as there are undoubtedly numerous smaller carriers out there. Hopefully this means that future updates will bring more carriers (and maybe more features) to the app.

One thing that I would like to see added for instance is some sort of history of your communication with the airlines, stored locally on the device. This way you can track for yourself how often you complain about food quality or baggage handling with a particular carrier. It could help you spot service trends that you might otherwise forget about.


If you’re a frequent traveler or have otherwise ever experienced good or bad service that you’ve wanted to share, but never find time to get around to actually doing it, then Air It Out would be a great addition to your iPhone’s “Travel” folder.

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